Ideas

Give us your best ideas!

Allow refund/return of amount without items

The current logic requires a return order/refund to connect the refund to an article on the original order, and for those refunds, only the full article amount can be refunded.

This is limiting since it is not possible to:

  • Refund a fee, such as refunding or adjusting charged shipping

  • Partially refund an article

  • Refund an article that is not actually sent back

Allowing refunds by amount only, and making the article row and quantity optional, would make the return logic more flexible.

  • Mårten Wahlund
  • May 28 2026
  • New
OMS
  • Attach files